How Our Legal Framework Applies to Your Account
When you open an account with us, you enter into a binding agreement that governs every interaction — from your first JazzCash top-up to any withdrawal request you make via Raast or Easypaisa. These terms set out what we expect, what you can expect from us,
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and how disputes are handled. Your account is personal and non-transferable. You are responsible for keeping your login secure and for all activity that occurs under your credentials. If you suspect unauthorised access, contact our support team without delay through the channels listed on this page.
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We reserve the right to suspend or close accounts where we identify a breach of these conditions — including attempts to use the platform from jurisdictions where access is not permitted. Eligibility is determined by the laws of your local region, and it is your responsibility
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to verify that using our service is lawful where you are located. Payment transactions processed through JazzCash, Easypaisa, or Raast are subject to those providers' own terms in addition to ours. We do not store your mobile wallet credentials. All fund movements are logged against your
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account wallet and are visible in your transaction history. Queries about specific transactions should be raised through our support channel within 30 days of the transaction date.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.